Very disappointed in the quality decline of the formerly WONDERFUL Pepperidge Farms Bake Shop Cheseapeake and Sausalito cookies.....Where have the big chocolate chunks and big nut pieces gone from the big fat cookies? Company has made a BIG mistake to cheapen quality.
Raise prices if you must, but I find the quality decline and the price for only eight mediocre(some broken)cookies too much to bare. Sadly, I would no longer recommend or buy. Hopefully Pepperidge Farm will return to their old scrumptious recipe and quality standards.
If you do return to your former recipe I feel sure your cookies fans will also return.
This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Pepperidge Farm. The most disappointing about pepperidge farm sausalito cookies from Pepperidge Farm was cheapening of product quality and product quality Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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