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Pepperidge Farm - Very frustrating experience

Very frustrating to get the package open, then when I was trying to eat the chessmen cookies they broke in half and fell on the floor. They have lost another customer. I'll never buy again.
1.0
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Product or Service Quality
#1260461
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Pepperidge Farm - Birthday Disappointment

I asked for a classic Pepperidge farm coconut cake for my birthday and it was AWFUL! It has a new box and new taste that is nothing like the old cake. Everyone at the table agrees that it sucked and we had angel food cake with strawberries instead of scraping the styrofoam plate the way we used to do. It was a letdown of epic proportions.
1.0
Details
Product or Service Quality
Value for money
#1257685
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I, like another complainant purchased a bag of cookies about three weeks ago (Tahiti) my new favorite. Went back to get more (bought 3 bags), and the cookie part is almost as thin as the Brussels cookies, (and it used to be three times as thick. The chocolate...
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1.0
I didn't like
  • Cheapening of product quality
  • Portion size
  • Product quality
#1244129
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Pepperidge Farm - Moldy Coconut Cake

I bought a coconut cake last night. It was keep refrigerated. When I bit into a slice today it had mold between the layers of cake and icing. Gross!
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Website
#1242820
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You just lost another long time customer, by shrinking the dam cookies to squeeze a few more pennies out of the consumer. Your loss, I will get a different brand from now on.
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Anonymous
Disgusted

I agree wholeheartedly!! What in the world would make Pepperidge Farm think people would not notice??? Just discovered it today and added some sort of filler to the chocolate ...

#1238362
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Pepperidge Farm - Yippee finally good store bought bread

I just want to thank you for your pepperidge farms oatmeal bread. it is the best store bought bread i have tried in YEARS. please please, dont ever discontinue it. I dont want to go back to making my own bread. Your oatmeal bread is great, even for PB&J sandwiches. Thanks again. Your get 5 stars. your we site wouldnt let me give you more than 2.
5.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
Richmond, Utah
#1235962
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What happened to these once great Pepperidge Farm cookies and brand? The size of the cookies (and package weight) is less by almost 1/3 !, in my opinion....but the same price!!! Did they think their (use to be) loyal customers would not notice this sharp size and...
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Anonymous
Tommie

I haven't had some of their cookies in a year or so. I've been eating them sine I was a kid.The cookies are loose in the bag and so very thin, the texture isn't there either. ...

2.2
#1235492
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It looks like I'm not the only one that's noticed. I only splurge on these expensive cookies once in a while as a treat. I don't think I will buy these anymore. I recently quit smoking and I wanted to reward myself. I opened the bag and immediately noticed. They appear...
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I liked
  • Taste of the cookie
I didn't like
  • Size
#1233023
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Pepperidge Farm - Request individual packaging on more products

I would like to see more products individual packaged like shortbread cookies and lemon cookies
#1232232
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Contact Pepperidge Farm

Mailing Address:
Campbell Soup Company
Campbell Place
Camden, New York 08103-1701
United States
Phone:
(888) 737-7374
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Pepperidge Farm Products and Services

This particular cake of your has been my very favorite for years. The cake was always just sweet enough and had a very rich flavor. I got one not long ago, and was very disappointed. It did not taste the same, like you changed the recipe somewhat. Bad thing to do, it...
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Anonymous
Anonymous

I agree with Pat Thompson....the cake use to taste great, now it’s awful. Total waste of money.

#1219409
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