Kendale Lut

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Verified Reviewer
| map-marker Olympia, Washington

Was Buttercfeam now Marshmallow icing

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For several years I've purchased this cake on and off, depending on my baking skill, temperament time. Now in the last two months the icing fell into a yucky hole. I've realized they for certain has changed from butter ream consistency and taste to no flovor marshmallow nothingness. The customer service was rude and "can't help you mam."
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User's recommendation: Pass it by. Was special goodness now rubber n marshmallow.

Kella Dnw
map-marker San Antonio, Texas

Quantity on product

Pepperidge Farm - Quantity on product
I know there are price increases for many of our goods and services, but Pepperidge Farms is in the greedonkulous area. Not only do they increase the price of their product, but they decrease the size as well. I bought two different PF Rye breads from my local HEB. One was definitely smaller than the other
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User's recommendation: Fine a better provider, they're out there.

Hart Dmv

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Verified Buyer
| map-marker Attleboro, Massachusetts

Milano cookies taste like oil with no chocolate taste

Pepperidge Farm - Milano cookies taste like oil with no chocolate taste
Thats it. Were never buying Pepperidge Farm cookies ever again. Were tired of hoping the package will taste better than the last batch. They have sold themselves for profit based on bad ingredients and who knows what kind of procedures to make their products. They used to be bigger. They used to be tasty light but delicious cookies with rich chocolate in them. The mint is barely there. Now they are small and they taste like firmed up oil. The texture is awful. Theyre gross. Never again.
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User's recommendation: Do not buy

Christopher J Lga

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Verified Reviewer
| map-marker Glen Burnie, Maryland

Golen Patato hamburger bun Rolls taste & smell like soap

Pepperidge Farm - Golen Patato hamburger bun Rolls taste & smell like soap
Pepperidge Farm - Golen Patato hamburger bun Rolls taste & smell like soap - Image 2
Pepperidge Farm - Golen Patato hamburger bun Rolls taste & smell like soap - Image 3
I bought these rolls at Food Lion grocery store on Sunday, October 22nd, 2023 for my daughters school lunch. She took ham, cheese & butter sandwiches Monday & Tuesday. She said it tasted a little like soap & upon inspecting/checking all ingredients & the Ziplok baggies through tasting & smelling individually, we found the rolls & shipping bag are the problem. My daughter unfortunately had minor stomach pains & mushy stool for these 2 days. "Sell by" date NOV 09. CT3939, 19:41 & D3 is on the package tag.(I have saved these items if needed). I hope this is a isolated incident.
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Loss:
$5
Pros:
  • Great food
Cons:
  • This 1 incident

Preferred solution: Full refund

User's recommendation: I can honestly say this is the only time I have had any complaints about ANY Pepperidge Farms products. I truly hope it's isolated because my family likes multiple foods they provide.

Anonymous
map-marker Pompano Beach, Florida

Disgusting quality and taste

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All products taste like chemicals. Quality has declined tremendously for more profit. I wont but another product with Pepperidge farm label. Not good for health. Company should be ashamed. It is a sad thing to do to people in the name of profit. They are not fooling anybody with the decline in quality
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User's recommendation: Do not buy

Linda B Aiy

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Verified Reviewer

Disgusting ingredients

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Was going to use my tiny bit of cash to order cookies. Ingredients were available. Absolutely blown away. Modified crap. Fructose. Omg. Omg. Omg. You have led me to form a page on my media. What are you thinking??? Its takes a few ingredients to make a cookie. You have hundreds. Your company and others like it are destroying our health.
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Cons:
  • Poison ingredients

Preferred solution: Apology

User's recommendation: Read. Ingredients. Poison here

Rossano M

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Verified Reviewer
| map-marker Stroud, Pennsylvania

Dry Bread

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Went to shoprite in stroudsburg pa to purchase potato rolls got home respecting fresh bread but instead got horrible dry bread paid around $5.00 8 rolls. This is the second time that I got screwed . Either shoprite or partridge farms need better quality control. Cant return the bread their to far from where I live.
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Loss:
$10

Preferred solution: Full refund

User's recommendation: Don't buy their potato rolls

Paula Z Ynd

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Verified Reviewer

I got no answer to my question

No Pepperidge farm bread in any store in kingman Arizona I need this bread for my stage 2 kidney disease
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Preferred solution: An answer to my question

User's recommendation: Don’t bother with this website

Montez Rxv
map-marker New York, New York

Can’t find product in supermarkets

I was advised to speak to store managers to get Honey wheat bread but Ive already done that at both Gristedes and Ideal supermarkets and they still dont have it after several weeks. Your rep said there was nothing she could do about it.
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User's recommendation: Forget about calling

Nan B Rau

Very thin bread

Want to buy - unable to find in Boston - customer service no help in locating - one of your best products!! Sell more in Boston.
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Cons:
  • Hard to find very thin bread

Preferred solution: Locate where to buy Very Thin Bread near me 02114 zip

User's recommendation: Hard to find very thin bread

Anonymous
map-marker Attleboro, Massachusetts

Cookies eatened.

I bought the Pepperidge Farm Milano Cookies, Raspberry Chocolate, 7 oz Bag on 10/25/2023 from Walmart.com. The bottom cookies were eaten half way, snapped in half, and thrown inside the bag. I'm filing a complaint. Always check all cookies before eating them.
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Anonymous
map-marker New Ipswich, New Hampshire

Mold on frozen pastry dough

Pepperidge Farm - Mold on frozen pastry dough
Pepperidge Farm - Mold on frozen pastry dough - Image 2
See pictures below..Two packages of puff pastry dough, one thawed today and one still frozen from the freezer. Both boxes have the same expiration date as shown in the pictures. Was making asparagus tart for company. How embarrassing and inconvenient.
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Lorielle Eir

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Verified Reviewer

Product not as advertised "farmhouse bread" no good

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The farmhouse hearty white bread contains chemicals, GMO modified products, soybean oil. Smells so bad no-one in my house would even try it! Contains bioengineered food ingredients.
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Loss:
$5

User's recommendation: Don't buy the products without reading the fine print

Kriti Msr

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Verified Buyer
| map-marker Atlanta, Georgia

Milano Dark Chocolate cookies

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Pepperidge Farm - Milano Dark Chocolate cookies
Pepperidge Farm - Milano Dark Chocolate cookies - Image 2
Pepperidge Farm - Milano Dark Chocolate cookies - Image 3
My complaint is that I just a pack of Milano Dark Chocolatr Cookies as always love them. Just to get home open the package and every cookie was crumbled. Not one was whole. I drove back to the store for a refund or get another pack. They said they have no control over whats in the pack. Food is so expensive now, can really afford to was food nor money.
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Sandy C Swd

Crushed cookies

i wrote you last week about buying cookies that are broken or put in container up side down that you needed to step up quality control. i just finished a bag the cookies were broken and up side down, this time i saved the bag the bar code is 141000**** my name sandy challender 609 273 **** thank you
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User's recommendation: complain

Mary S Oim

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Verified Reviewer

To bring a product back a CAKE THE KEY LIME CAKE

Your KEY LIME CAKE is the only thing I liked of all of your products and you discontinued it?!! I used to buy at least 6 of them a year! PLEASE BRING IT BACK
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Preferred solution: PLEASE BEING BACK YOUR KEY LIME CAKE

About

Related Companies

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Summary

Pepperidge Farm, Inc. is an American company. At the present time Pepperidge Farm is headquartered in Norwalk, Connecticut. The company specializes in producing of baked goods such as bread and cakes. Pepperidge Farm offers a wide range of cookies, crackers, breakfasts, fresh breads and rolls, frozen breads, desserts and puff pastry, meals and accompaniments, and other related products. Pepperidge Farm is well known for is Goldfish crackers. Pepperidge Farm, Inc. is considered to be one of the leading and the most popular companies in the industry. Products made by Pepperidge Farm, Inc. are known for the quality of their ingredients and taste.

Pepperidge Farm reviews and complaints

Pepperidge Farm is ranked 286 out of 1449 in Food Manufacturers category

Area Served

USA

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