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Pepperidge Farm - Product changes

1.0
Details
I will no longer be purchasing your cookies due to the fact you decreased the size of the cookie. The Milano is a great cookie, but not worth the price. Getting less and paying more

User's recommendation: Boycott.

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ID
#2087108 Review #2087108 is a subjective opinion of poster.
Location
East Allen, Pennsylvania
Product
Pepperidge Farm Cookies
Pros
  • Shrinking cookies
Preferred solution
Go back to original cookie size

Pepperidge Farm - Cookie review

1.4
Details
I purchased 2 packages of cookies. What a disappointment. The texture was hard, not delicately crunchy. The dark chocolate chunks werent rich, the white chocolate chunks were sparingly, the macadamia nuts were next to nothing. They also were significantly smaller. This will be my last purchase.
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ID
#1658168 Review #1658168 is a subjective opinion of poster.
Location
Ormond Beach, Florida
Product
Pepperidge Farm Cookies
Reason of review
Not as described/ advertised
Loss
$7
Preferred solution
Let the company propose a solution

Pepperidge Farm - Broken Cookies Now Routine

Every bag of my favorite Nantucket Dark Chocolate Chip Cookies now contains severely broken cookies, often time just crumbs. Last bag I just bought 5 out of the meager 7 cookies in the bag ( almost five bucks!) were nothing but shrapnel. You need a packaging engineer/designer genius on your management staff. Took it back to the the supermarket...... the service desk lady refunded and said always bring a bag to the desk when I buy one and open it there before checking out. Yah, I'm sure going to do that every time I shop! Bye, Bye Pepperidge Farm.
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ID
#1619909 Review #1619909 is a subjective opinion of poster.
Location
New Port Richey, Florida
Product
Pepperidge Farm Cookies
Pros
  • Xxx
Cons
  • Xxx

Pepperidge Farm - Dry Crumbling Mess

I bought a package of the "Tahoe" Chocolate Chunk White Chocolate Macadamia, backed with BIG CHOCOLATE chunks. Yeah, OK. That is a joke. I opened the bag that has a sell by date of 3/24/19. The entire top layer of cookies was all busted and crumbled up. The macadamia was barely noticeable and the White Chocolate was Milk Chocolate when you turned them over. I usually like Pepperidge Farm products but for $3.49 what a rip off. When you bit into them they crumbled into dried out pieces. I was shocked and feel that I have been deceived by the picture on the package.
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ID
#1437665 Review #1437665 is a subjective opinion of poster.
Location
Norwalk, Connecticut
Product
Pepperidge Farm Cookies
Reason of review
Bad quality
Loss
$3
Preferred solution
Full refund
Pepperidge Farm - The new Micro cookie
I just opened a package of their Strawberry cookies. They can now fit into a tea cup. They need to be rebranded as BITE SIZE cookies! I have bought these cookies for years and have been happy. I first found them in the 70's. They were a companion when studying for...
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7 comments
Anonymous
#1840887

They are tiny now. Screw them and their overpriced cookies.

Taking people for a ride that way. Greedy and duplicitous.

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Featured
ID
#1405733 Review #1405733 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin
Product
Pepperidge Farm Cookies
In past years my family's favorite "store bought" cookies were by Pepperridge Farm--even rivaling the fine cookies Mom and Grandma made. We had not purchased Pepperridge Farm cookies for our own consumption in some time, though we had included them in our holiday gift...
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ID
#1293388 Review #1293388 is a subjective opinion of poster.
Product
Pepperidge Farm Cookies
You just lost another long time customer, by shrinking the dam cookies to squeeze a few more pennies out of the consumer. Your loss, I will get a different brand from now on.
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3 comments
Anonymous
#1727593

I am totally put out with Pepperidge Farms. The chocolate macadamia t cookies were my favorite.

They don’t taste rich and buttery, they are smaller, fewer of them fewer of them.

I won’t buy them anymore. Shame on Pepperidge Farms for ruining a good cookie.

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ID
#1238362 Review #1238362 is a subjective opinion of poster.
Product
Pepperidge Farm Cookies
Reason of review
Bad quality
2.2
Details
What happened to these once great Pepperidge Farm cookies and brand? The size of the cookies (and package weight) is less by almost 1/3 !, in my opinion....but the same price!!! Did they think their (use to be) loyal customers would not notice this sharp size and...
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1 comment
Anonymous
#1465720

I haven't had some of their cookies in a year or so. I've been eating them sine I was a kid.The cookies are loose in the bag and so very thin, the texture isn't there either.

You are right!There is almost no cookie there. Maybe they are trying to get down the calories.

ID
#1235492 Review #1235492 is a subjective opinion of poster.
Product
Pepperidge Farm Cookies
Reason of review
Bad quality

Pepperidge Farm - Sneaky tactics will ruin your business

1.3
Details
I just bought a bag of chocolate chip pecan cookies and they are significantly smaller than they should be. The packaging is the same size, but the weight is smaller. These sneaky tactics have just cost you a life long customer of 49 years. I will look for another cookie treat from now on.
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ID
#1201598 Review #1201598 is a subjective opinion of poster.
Location
Pleasant Prairie, Wisconsin
Product
Pepperidge Farm Cookies
Reason of review
Bad quality

Pepperidge Farm Reviews

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Pepperidge Farm reviews

Pepperidge Farm - Brussels

2.8
Details
thanks for shrinking my favorite cookie.... Hate you guys
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1 comment
Anonymous
#1833721

I have noticed that as well... sign of the times

ID
#1126333 Review #1126333 is a subjective opinion of poster.
Product
Pepperidge Farm Cookies

Pepperidge Farm - Cookies Review

1.1
Details
i used to like your cookies until you decided to shrink them you cheap bastards {{REDACTED}}
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ID
#1108736 Review #1108736 is a subjective opinion of poster.
Product
Pepperidge Farm Cookies
Loss
$5
Preferred solution
Full refund
Pepperidge Farm cookies WERE just about the best available cookies on the shelves at the supermarket. The price was also quite reasonable for the quality. My neighborhood HEB has had no Pepperidge Farm cookies for several weeks; then, they came back. The brand came...
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ID
#1098241 Review #1098241 is a subjective opinion of poster.
Product
Pepperidge Farm Cookies
Reason of review
Bad quality
Preferred solution
Should be forced to stop production of degraded item forever

Pepperidge Farm Cookies Review

1.0
Details
What happened! I'll never purchase this brand again. It was such a fine product for many years. Such a disappointment. Pepperidge Farm now stands with the cheap brands. Yuck.
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ID
#1010081 Review #1010081 is a subjective opinion of poster.
Product
Pepperidge Farm Cookies
Reason of review
Bad quality
It's not the old Pepperidge Farm at all any more. It's not the only company doing this; squeezing short-term profit out of customers and letting the brand sink and ultimately lose customers is happening all over. I guess the CEOs want to make a quick buck and run off...
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ID
#1001259 Review #1001259 is a subjective opinion of poster.
Product
Pepperidge Farm Cookies
Reason of review
Bad quality

Pepperidge Farm - Cookies Review from Huntley, Illinois

I have now quit buying pepperidge farm cookies for good. I have thrown out the last 2 packages. I thought the first one must be a fluke, it was sooooo dry and hard. It was within the dates, so I was annoyed, but gave them the benefit of the doubt. 2nd pack... Same thing! You have lost a customer for good.
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2 comments
Anonymous
#1239862

Just bought classic variety pack. Didn't like taste of cookies at all.

Strange, I used to love these cookies. Now I don't.

They must have change the recipe. Oh well.

Anonymous
#1100694

Purchased their 3-layer chocolate fudge cake. Pictures on the outside of the box indicate a fudge icing.

There is NO fudge icing anywhere on this cake! Very disappointed.

How can you show pictures of something, have words that say it contains something, and then not have it in your product? Completely inappropriate!

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ID
#773031 Review #773031 is a subjective opinion of poster.
Location
Huntley, Illinois
Product
Pepperidge Farm Cookies
Reason of review
Bad quality